Marketplace Error Again.
Sorry guys but It looks like Marketplace has Failed again.
Not Sure what happened. Sometimes it works and sometimes This happens. This time I got a screen capture for you.
Hi Pr04cy,
I’m sorry you are having this issue, we are currently looking into the cause. Could you post your Verbose Logs? They will help us troubleshoot the issue.
To access this log, please close the Launcher, and do the following:
- Navigate to this location:
C:/Program Files/Unreal Engine/Launcher/Engine/Programs/NoRedist/UnrealEngineLauncher/Config
-
Open the file DefaultEngine.ini into Notepad.
-
At the very end, add the following:
[Core.Log]
LogHttp=veryverbose
LogOnline=veryverbose -
Save the file and make sure that it saves successfully with the changes.
-
Then, run the Launcher until it gives you the error message.
-
Close the Launcher again, and navigate to this folder location:
C:/users/USER_NAME/appdata/local/unrealenginelauncher/saved\logs
-
If you open the most recent log in the list, it should have a lot of information inside of it.
-
Place this log in a Zip file and attach it to your AnswerHub report.
-
After you have provided the logs, re-open the DefaultEngine.ini file, remove the lines you added, and Save. This will restore it to default logging and not generate such large files.
Hi Pr04cy,
The Cliff & Rock Set is still intended to be “Coming Soon” and it was a mistake that it briefly appeared available for purchase.
Additional information is available on our forums:
Purchase still Syncing? - Marketplace - Epic Developer Community Forums
Cheers