Marketplace Audio Fubar

Hopefully someone hears my small beleaguered cry for help.

I recently purchased the Medieval Music Collection from the Marketplace using the Unreal Engine Launcher. That was 4 days ago. The audio package will not download nor install onto my project through the Launcher. I went to the Marketplace website directly and could link to the page where I could download it directly but as soon as the webpage pops up I am immediately redirected to the page for downloading the game engine itself.

I have sent emails to Unreal Engine Billing and also to the marketplace Seller. So far, no responses from Unreal Engine people. The Seller said he would send me a copy when he has proof that he’s been paid.

So I am left with a lighter wallet and no audio to comfort me. Has anyone else had these problems? May the powers at Unreal Engine here my cries!!!