I tried paypal, Debit card and credit card. Nothing it will not let me check out. Anyone else having the same issue?
I also noticed the data was in the wrong the fields when I viewed the credit card data entry page. I fixed and still no luck. I have also purchased at least 10 items over the last year.
Error message
“Sorry, to preview the order failed. Please check your account, or try again later.”
I am having the same issue for the last 3-4 days.
Both through the launcher AND the website.
me too. Tried multiple payment options. This is really ******** my time I have to work on my project.
It is a revenue source for them so hopefully it will get the utmost attention. I confirm the “launcher marketplace” is down too. I have been trying for about 3 days as well. So this confirms I am not alone.
Hi guys! Our team has discovered the error and we’ll have a fix for this published shortly. Apologies for the inconvenience. I’ll update here when everything is back online and working again.
Hi everyone! We’ve made the fix and everything should now be working as intended. If it isn’t, please contact us at marketplace-support@unrealengine.com and we’ll look into it further. We apologize for the inconvenience, and once again, thank you for your patience.