Mac Crashes after I downloaded it after I hit Play

Development Platform & Builds
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1

Help!!! UE4.8 is crashing after download. I have a MacBook Pro with ample space. After I load editor everything is extremely slow! At first it would generate a crash report, but now it just completely crashes my Mac! There is also a window that pops up “do you want application “ue4editor.App” to accept incoming network connections?” with answers allow or deny. If I allow and put in my admin info, will this solve problem?! Or is there something else? Please respond quickly because I am eager to start learning!

Thanks

2

Hi AKSOM,

Yes, you’ll need to accept incoming network connections on Mac to continue. If there are still crashes after that, please let us know.

3

This time it keeps me for user info over and over again even after I have changed firewall settings in security and privacy settings. Is there a way to make that stop?

4

Can you show me some screenshots of what you’re seeing? Please get Mac specs and post them here in a reply. You can find this information in Apple Menu > About This Mac. Additionally, if you’re still crashing, please copy information in Crash Reporter window, including Machine ID, and paste it here. Thanks!

5

ok basically i open up editor and at like 96 percent it crashes. I have attached some screenshots leading up to crash and my mac info. Thank you so much for helping me.

6

Hey AKSOM,

You’re running with a fairly old MacBook, and your graphics card uses OpenGL 3.3. UE4 requires OpenGL 4.1 to run on Macs, and I’m betting you’re crashing because of this. To confirm, can you copy information in Crash Reporter window when it comes up after this crash occurs, please? Thanks!

7

could i send crash reporter via unreal because it is very large

8

I managed to get crash report from engine btw

9

I just need information in Crash Reporter window when it pops up (and I need you to hit Send). It should include a MachineID that will help me look it up in our system. Does Crash Reporter window come up after this crash?

10

yes i can send it

11

i have sent crash report

12

Thanks! Can you get me Machine ID that it shows in report?

13

how do you get machine id after it is sent?

14

If you can reproduce crash again, it’ll be in Crash Reporter window. Just copy it and paste it here, please.

15

alright one sec

16

i got this beautiful display and still waiting for a crash report

17

i cant get crash report now. im just getting funky images. But when i sent crash report, i wrote AKSOM problem in write a message part

18

assuming this is a graphics card problem what should i do?

19

Ah, good, thank you, I was able to look it up that way. I’ll let you know as soon as I have more information for you.

20

ok thank you