[Mac] cannot get ANY video to play inside UE

Development Cinematics & Media
1

UE 5.5.4 on Mac (M1 MBP on 15.4.1. (I use UE for video, not game dev, do not recommend a Windows PC to me, I do have a Windows PC, I just need to get this to work on the Mac as well).

Problem: No video opens after importing into UE. All I get is a black square and “No media”.

Tried, didn’t fix:

  • moving the video to //Content/Movies

  • various codecs (H264 MP4, prores, webm)

  • disabling Apple Movie Player and enabling Electra plugin

  • various Decoders in the video asset panel

Videos play fine outside UE. I do NOT do this for the first time in UE (a few years back), but first time in UE5.

Log doesn’t show ANY error when importing or opening the asset.

Any more tips?

2

I have no Mac and I doubt I can be of help with that, but if there is no direct error in the log file you might produce more logged information by other methods.

Such as packaging the project, and running it afterwards (if successful) to produce logs when media is opened within the packaged project (say, a video plays when it boots).

Or, is this problem only happening on the editor? Is it happening in multiple versions of Unreal 5, but not in UE4 Mac?

3

I won’t be packaging the project at all, I use UE to produce video files. But I’ll try installing various older versions of UE, good tip. Thanks.

4

I meant to produce additional log files, might give some more info on what is going wrong

1 Like
5

Right, will try. Thanks!