Loss of asset purchase details on non-migrated fab products

Summary

When viewing an asset I own I am taken to the Unreal Engine Marketplace, where I am told, this asset was not migrated… There are no pictures, all the fields say “Unknown”, absolutely unacceptable, where are the links to documentation, videos, questions and answers, reviews etc.

What type of bug are you experiencing?

Documentation

URL where the bug was encountered

https://www.unrealengine.com/marketplace/en-US/product/81762330cbe247378b36bfda9c2a8f05

Steps to Reproduce

Own a product prior to FAB

Expected Result

That I can continue to both see and use the asset without disruption in my projects. Not being able to see information that was crucial to identifying a product, like some ghost shell is a complete detriment to investment made by millions of marketplace users who have trusted Epic to support them properly, not by terminating crucial content that is relied on by the purchaser.

Observed Result

Not being able to see important information.

Platform

Windows browser

Operating System

Windows 11

Additional Notes

Not surprised when even the filter on fab marketplace searches is inverted like someone who really didn’t care made it. Lack of Wishlist, poor search results, all in all another very disappointed customer.