Just to expand my response to this too, since I hate writing long comments on my mobile, I don’t think it’s fair to penalize a seller because they can’t fix an issue in the same timeframe as another. Like I mentioned above, sometimes the problem is engine related and we have to wait for Epic to provide a fix. Even in the instances where the fix can be applied by the seller, it may still take time to narrow down the cause and test it out properly. That’s why we are given 30 days to update our products to new engine versions. Just because 1 seller is able to fix their product in a few days while another takes a few weeks doesn’t make the latter any less of a seller than the former. Not every issue requires a simple fix.
What I was getting at in my initial post regarding sellers earning the ability to self publish is after demonstrating that they not only have an understanding of their field but also how to package and distribute content in a professional way. For many of us, having 5+ packs on the marketplace we know what is required and we’ve gone through the motions with Epic enough to understand what they’re looking for. Couple this with the knowledge of our respective areas of expertise, and there’s no reason we should be going through the slow lane. It’s unfair to veteran sellers, the staff and new sellers. Giving the ability to self publish to those with a reputation of putting out quality assets would allow the staff to process the other applications without burdening the queue with requests/submissions that can be handled by the veteran sellers. Keep in mind to that compatibility challenges shouldn’t factor into this. There will always be a problem with a new engine version one way or another. What should be reviewed is whether the seller rises to the occasion and delivers a compatible product. And most if not all veteran sellers I’ve seen have done so within the allotted time frame.