Hi Erik,
What you mean by a “clean” sign in? Anyway I have only one account to sign in, so I can’t really make a mistake on that. Just in case I did what you say, and no luck. We have 2646.00 PPI credits, so that’s not the problem to license a few images.
This is the exact command in the file command.rccmd (the PIN below expired today):
-getLicense “Teste_auto”
Also tried with our account password, but that I can’t post here of course.