Login Crash

I have a big problem. If i start my Epic game Launcher and login the Launcher will crash but if i go and start in offline all is normal.
Thx for help.

Hi Login Horizon,

Try the troubleshooting steps in this section of the troubleshooting guide.

If nothing works, follow the steps here to generate your Debug Logs. Post them here, along with your Dxdiag/system specs.

Hi Login Horizon,

We haven’t heard back from you in a few days, so we are marking this post as Resolved for tracking purposes. If you’re still experiencing this issue, please try the suggestion that I mentioned above then post back here with the requested info.