I’m unable to publish a “coming soon” store page because my pay-out account is locked. I’ve spoken with Hyperwallet and provided the requested verification documents, and have since been instructed to reach out to Epic Games directly. Epic Games told me to request help on this forum. Can anyone help?
Hey there @CascadeInt,
We’re sorry to hear you are having issues with your Hyperwallet account. To better assist you and to protect any sensitive information, we ask that you could please submit a private case here: https://eoshelp.epicgames.com/s/?language=en_US
Please provide as many details as possible about your issue! Let us know if you have any questions!