Listing is "Pending Publication" status yet

General Issues & Bug Reporting (Fab)
1

Summary

My listing called “Internal Space Manager” is stuck at Pending Publication status.
It is completely invisible from the Fab Marketplace. It is not appearing in the vault on the Epic Games Launcher too.

One customer started to asking about this. I think more will appear, because no one of them will be able to download it.

What type of bug are you experiencing?

Publishing

URL where the bug was encountered

https://www.fab.com/portal/listings/7ac3dc5a-6bf7-42b8-8355-4c2937ef3391/edit

Steps to Reproduce

I just sent it to review. After some hours, it was approved. However, it has been weeks and the status didn’t change to “Live”.
I choose “Automatic Publication”. So, there is no button to press to fix it.

Expected Result

I was expecting “Live” status.

Observed Result

At the moment is “Pending Publication” status.

Platform

Firefox

Operating System

Windows 11

Additional Notes

I need this to change to “Live” status to be able to send it again. I need to adjust 6 things in the info of this listing.
Unfortunately, I may be losing sales.

1 Like
2

I received the same ‘Pending Publication’ status after getting the approval email from Fab. I waited a few minutes, and it then changed to ‘Live.’

3

Thank you for the reply. @Sengchor

My issue still persists. It is a bug. The listing is “Pending Publication” status yet. No buttons to press (everything is grayed out).
The problem appeared 1 month ago (approximately). I can not publish it.
The Fab Team is investigating the case (it is the second or the third time I receive this answer from them).

I hope it get fixed soon. I am losing sales as expected (unfortunately).

Sincerely, HighRender.

1 Like