we do our best to respond to all messages as fast as we can - within our business hours,
I have found only 1 ticket no. 325 395 005 from 2017-08-18 in which you were asking for a reseller, based on your name, and it was sent a reply; I would need your e-mail address(es) provided in our contact form to check it fully,
however, if you cannot get any message from us after trying several times, then your e-mail service provider may be blocked in ours because somebody has misused your provider to send spam; you could easily overcome this by providing us with/writing us from an e-mail from a different e-mail provider when using our contact form;
you can also use our direct e-mail sales@capturingreality.com