Hi,
I have two license now.
I had a plan to extend my license registered at 180620.
but my credit card was changed(original credit card is not available now), so I tried to find a way to
change credit card number first.
but I couldn’t find a way, and I just buy a new ‘RealityCapture CLI (3 Months)’ from ‘Shopping options’
I want to know solution that two license are going to be one license like auto extention.
Hello,
Licenses sold via our official webpage (www.capturingreality.com/Product#Buy) cannot be renewed (recharged) automatically. So currently you need to buy a new license (place a new order) each time you want to continue using our product when it expires, or the expiration is nearing.
In case you want to turn 2 CLI, PGM or perpetual licenses into 1, you can send us a request via our contact form (https://www.capturingreality.com/Contact) once you have completed the order. Please note that this is not possible for Promo licenses - they cannot be prolonged this way.
The subscription is, however, possible with our Steam products (https://store.steampowered.com/app/489180/RealityCapture/).