Launcher - Windows freeze at each update


Since 2 or 3 update, my windows environment is completly freezing on first launch of Launcher.
I have no choice other than hard rebooting.
Once I launch it for 2nd time everything is working as expected.

For last update that I did today, when freezing, Launcher was launched and show an overlay on top of mains screen saying that my shorcut was outdated.

I can’t find any logs and I don’t know where they are saved but this is clearly annoying.


Hi Elvince,

Please check out our Launcher Troubleshooting Guide for instructions on how to get your launcher logs:


If you could please attach logs and your dxdiag, that could be helpful. Thanks!

Hi Elvince,

We haven’t heard back from you in a few days, so we are marking this post as Resolved for tracking purposes. If you’re still experiencing this issue, please try suggestion that mentioned above. Then post back here with requested info.