Launcher Update Stuck on Downloading

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21

Hi Viper,

Sorry, we thought that you were all good now as you said you’d got into market place. Maybe it was a lucky time :).

If you are still having issues with downloads appearing stuck, or subscribe buttons (both symptoms of similar issue) could you try an extra HTTP timeout value.

Locate DefaultEngine.ini

C:\Program Files\Unreal Engine\Launcher\Engine\Programs\NoRedist\UnrealEngineLauncher\Config\DefaultEngine.ini

Add to very end following four separate lines:

[HTTP]
HttpTimeout=600
HttpConnectionTimeout=180
HttpReceiveTimeout=180
HttpSendTimeout=180

Remember to try and give download enough time to actually fail and present an error message. These timeout values can make that seem a long time.

Also if you let us know what your connection speed is we could help make sure these values are correct for you personally. numbers from a speedtest site would be great:-

Thanks,
Leigh

22

Thank you!! Worked for me too.

23

My Launcher log:link text

24

I have same problem please help

25

it’s working Thanks kassane

26

So I did increasing of timeout stuff. That alone did not work.
Then I did

Ok Viper, it’s ready! You’ll have to do following:

Download QFE from here: http://cdn.unrealengine.com/qfe/UnrealEngineLauncher-QFE-FromCL2031728.

Replace EXE from the "Unreal Engine\Launcher\Engine\Binaries\Win64" Folder with one in the .

Add "-CPLabel=QFE2" to command line of your shortcut.

This then throws an error (ERROR! Unlisted Build Label:QFE2")

When I hit okay, it brings me to Launch window anyways and allows me to work. But this error is unnerving me. :slight_smile:

27

I’m having same problem, and none of above worked.
I believe that many users are having same problem.

28

I have same problem,I have downloaded and copied the “qfe” but where and how do I add command line?

29

Hey Watson,

Right-click your shortcut to the .exe and select Properties. In Target textbox, add a space at end of what’s already there and then command line.

30

Hi guys. I had same problem, and it was fixed after I applied QFE (http://cdn.unrealengine.com/qfe/UnrealEngineLauncher-QFE-FromCL2031728.) as described above. My download finished. But now again same thing happens, but at 26%. I tried QFE procedure again, but it does not work, my download keeps stopping at 26%. I also tried increasing HTTP timeout settings - no luck. I even tried loading QFE3 which I saw a beta was available - no luck. UE4 is absolutely awesome so I hate to say this but it seems like launcher updating code has a serious problem somewhere. Please help! Thanks.

31

Hi thanks ,but seems to have fixed itself somehow

32

Hi,

I have found that I can make downloading resume after it has stopped by pausing download, going to my network settings, disabling my network, enabling it again, and resuming download.

Hope this helps someone,
Cheers,
.

33

My problem has been solved with launcher.
After using http://cdn.unrealengine.com/qfe/UnrealEngineLauncher-QFE-FromCL2031728. and extract it in folder “C:\Program Files\Unreal Engine\Launcher\Engine\Binaries\Win64”, add command -CPLabel=QFE2 -LauncherLabel=QFE3 -AppLabel=Production-HotfixPreview in shortcut.
Myloglink text

34

I have same issue. After applying new exe and adding argument to command line, it seems engine is re-downloading completely. Hopefully I can get in once its finished

35

Hi Epic,

I have not seen a reply from you about this issue lately. I am again experiencing problem. I have removed all command-line arguments from my launcher shortcut, because I want it to update to latest version. I start launcher, it downloads something of 87MB, but stops at 81%. I get no error, probably because I have set my Http timeouts to insanely high values, there is just nothing downloading.

Are you still working on a solution for this bug? Will launcher be able to download a fix itself, when it is available, or is more manual intervention required?

Thanks for all support, QFEs were great, I hope I am not a nuisance with all my posts here, I am just hoping I will soon be able to run launcher and it will update successfully :|.

Thanks,
.

36

I have created a new thread for our problem, as I think this one is becoming quite confusing and hard to navigate. I am hoping that new thread will provide a place for Unreal support guys to more clearly answer us.

Hope it helps,
cheers,
.

37

My problem has been solved thanks to QFE. Thanks!!

38

Hello!

If you are still experiencing issues with your download, please go here: [Official] Read this if your Download has stopped around 81% - Installation & Setup - Unreal Engine Forums

This topic is now being closed.