@
I have read your additional posts, but am continuing to respond to this one for consistency. For logs that will continue to help us troubleshoot this issue, please provide the following:
You can enable verbose logging by editing your DefaultEngine.ini, which you can find here: “c:\program files\unreal engine\launcher\engine\programs\noredist\unrealenginelauncher\config” and add the following section to the end:
[Core.Log]
LogHttp=log
LogOnline=verbose
After you make that change, run the Launcher again, and then post the logs here in ZIP format. (c:\users\YOUR_USER\appdata\local\unrealenginelauncher\saved\logs)
- Additionally, please let us know which version of the Launcher you are currently on. The version number can be found in the bottom-left corner of the launcher.
- Another potential fix you could try (as suggested here) is to re-download the original MSI installer from the website.
We apologize for the inconvenience of this issue and are actively working to address it.