Launcher stuck at 5% downloading!

After installing Epic games Launcher, when I start the launcher for further process, the launcher doesn’t get past 5-6% of downloading.
And I’ve tried almost every troubleshoot mentioned on your site related to this type of issue. But no success. link text

Please help me! As my college’s project depends on it.

Hi Neikeni92,

I’m sorry that you are having an issue with the Epic Games Launcher. In order for us to offer the best support, we have recently modified the process for how Epic Games can help troubleshoot your Launcher issue. Please visit for technical support, here you can find information and solutions for common issues, as well as a contact form if you still need additional assistance. To access the contact form, please use the “Email Us” button under the “Contact Us” section. Thanks!