I just Subscribed to UE4, but upon downloading the launcher there is a big “Subscribe” button and I cannot install the engine. (and yes I’ve checked my account and it is “active”)
I am sorry you are experiencing this problem. It is a known issue and we are working to address it. Please make a report here: https://answers.unrealengine.com/questions/28728/epic-official-report-here-if-you-have-a-subscribe.html
Thank you for your patience as we work to rectify the error.