Launcher Crashing on Start Up

I’ve installed launcher but it wont open. processes list in task manager shows that it’s trying to open and then crashing immediately.

I’ve tried adding the “-OpenGL” and “-http=wininet” extensions to target line but no luck.

I checked my DxDiag to make sure that my computer has appropriate specs to support engine editor. It looks like I do so i’m not really sure what to try next.


Hey cptnemo03,

Have you attempted to uninstall and doing a clean re-install of Launcher?

It seems you are following along with troubleshooting guide we have currently, so next suggestion would be to loop in a developer for additional support.


I have uninstalled and re-installed launcher a handful of times with no change.

Hi cptnemo03,

Sorry for delay in response. Can you follow instructions in our Launcher Troubleshooting Guide for finding your launcher logs, then and attach them here? Thanks!

Hi cptnemo03,

We haven’t heard back from you in a few days, so we are marking this post as Resolved for tracking purposes. If you’re still experiencing this issue, please try suggestion that mentioned above. Then post back here with requested info.