I’m sorry that you are having an issue with the Epic Games Launcher. In order for us to offer the best support, we have recently modified the process for how Epic Games can help troubleshoot your Launcher issue. Please visit http://help.epicgames.com/ for technical support, here you can find information and solutions for common issues, as well as a contact form if you still need additional assistance. To access the contact form, please use the “Email Us” button under the “Contact Us” section. Thanks!
If you are still having the error and the articles at help.epicgames.com do not help, please fill out the contact form on the same page for additional assistance. To fill this out, press the “Email Us” button under the “Contact Us” header.