Launcher crashes

Hi RI3DVIZ,

Unfortunately your logs cuts off before it would get to any information that might help us diagnose the crash, so we need to try to get this information another way, bare with us on that front.

In the mean time, have you tried removing the paused engine install in Windows? You should be able to locate within the InstalledApps and PatchStaging folders within the Launchers install directory, just look for the name which matches your engine install.

If that doesn’t work, you could try uninstalling the Launcher completely, cleaning your data dirs* and reinstalling the Launcher. You then shouldn’t have any information locally which would cause it to crash and it should behave the same way it did originally.

Thanks

Andrew

*Dirs: ProgramData\Epic\EpicGamesLauncher\ & Users\YOURNAME\AppData\Local\EpicGamesLauncher\