Launcher Bug

anonymous_user_50b2108e · April 13, 2015, 3:23am

It seems that if you install the Launcher and go to offline mode before installing Unreal Engine, the Launcher gets permanently confused and will not allow you to download and install Unreal Engine even once you are signed in.

This procedure appears to have worked around the problem for me:

uninstall the Launcher
manually remove the registry entries in HKEY_CURRENT_USER\Software\Epic Games
manually remove the EpicGamesLauncher and UnrealEngineLauncher folders in the user’s local application data folder
empty out the user’s TEMP folder
reinstall the Launcher and try again

_Epic_Maximusdb3_1 · April 14, 2015, 9:26pm

Hi Harry Johnston,

Thank you for bringing this issue to us. We’ve been able to reproduce the issue, we’ve added it to our database, and are investigating further into the issue. We’ll post back here if anything new develops.

-Max B.