Launch stuck in update loop, now won't start

Development Platform & Builds
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1

Today I got an automatic update to the launch that finished downloading and prompted me to restart the Launch.

I restarted and it began downloading another (or the same) update and repeated the steps of restarting the launcher and seeing the download a few times before I ignored the message to restart and continued on my merry way.

I ended up crashing my project, which prompted me to re-open the launcher to navigated back to the project. The error log screen is unhelpful to say the least:

“You do not have any debugging symbols required to display the callstack for this crash.”

The report file is slightly more helpful:

FriendlyEventName=APPCRASH
ConsentKey=APPCRASH
AppName=UE4-EpicGamesLauncher
AppPath=C://Program Files (x86)//Epic Games//Launcher//Portal//Binaries//Win64//EpicGamesLauncher.exe
ReportDescription=The application crashed while running the game
ApplicationIdentity=00000000000000000000000000000000

I’m out of my depth trying to parse the rest of the crash report.

Here is the zip of the crash report

Looking forward to any guidance.

2

Hi Jumbolove,

I’m sorry to hear that you are having trouble. Could you please provide your DxDiag and debugging logs? Information on how to get these logs can be found here.

3

I ended up reinstalling the Epic Launcher.
You can mark this as resolved.