Joystick doesnt work after sequence

When my game starts for the first time I have a sequence that plays. While it’s playing the joystick is on the screen on the mobile device. I have done a lot of things to try and stop the movement of the character but when I do that and the sequence ends I cannot get the movement back. The joystick is just stuck. I’ve gone so far as to use a console command to try and restart the game. But that messes up a whole bunch of other stuff including my save files. Is there a easier way to do this?