Summary
I bought 2 assets on fab. One was just a test payment (I bought a 3$ material), the other was the real one I wanted, and it costs 300$. I’ve successfully paid for both of them: my account no longer has that money, and the payment window is saying something like “transaction is taking too long to complete, close this window, and we will send you a receipt by email. You may need to relogin”. I’ve been waiting for several hours already and there’s no email. I’ve relogged a couple of times, but the assets are not displayed in my library.
Actually, I’m surprised that simple payment may take so long to complete. The question now is how much longer is it going to take to “complete” the transaction? Given that I don’t have my money anymore, I’d expect to get what I’ve just paid for, wouldn’t I?
Sorry if this is not correct place to report such issues. In such case please redirect me to the right one.
What type of bug are you experiencing?
Purchasing