It have something wrong when I Log in the answerhub

anonymous_user_37afcf0c · January 25, 2016, 9:50am

It said that" There was an error contacting the remote service"

anonymous_user_32549598 · January 25, 2016, 9:58am

When exactly did you experience this issue and are you still experiencing it now? I believe there was some recent work being done on the AnswerHub by Epic. However, I’m able to login perfectly fine, as of now. Be sure to check again and report back =)

anonymous_user_37afcf0c · January 25, 2016, 2:14pm

Oh my gash,I can’t ask the question,because it always said "There was an error contacting the remote service"But I need to ask the question,because I can’t learn UE4 by myself,I really need it>_<

anonymous_user_70346150 · January 26, 2016, 7:08am

Having the same issue.

anonymous_user_a181101a · March 26, 2016, 5:29am

I have same problem, download unreal 2 days ago and now Im having issues

anonymous_user_0a8235be · March 27, 2016, 3:04am

Someone with similar problem suggested to try creating a new account and see if that helps. I wasn’t able to download any assets from the asset store, after I was logged in and I selected an asset to download, it said “Login to download asset” even though I was logged in. I log in again and still said “Login to download asset”. I created a new account and logged in, everything seems fine at the moment, I can download asset and post on forum :). Now I can start learning.

Stephen_Ellis · March 31, 2016, 2:33pm

For any account/login issues, please visit http://help.epicgames.com/ and use the contact form on the right to reach out to our support staff.

Cheers