Hi,
I’m having an issue uploading a second video to a game page, every time I attempt this I get a generic error message - “Error uploading video. Try again.”
I’ve checked the video format requirements, and tried multiple versions that should be meeting the criteria, but every time I get the same error message. Is there a solution or something standard I may be missing when trying to add this video (I’ve added videos to other product pages without this issue)?
Can provide specifics on the product / account etc in a private message if any EGS staff see this and are able to help.
Many thanks!