Summary
Hello FAB Team,
I hope you’re doing well.
I am a FAB creator currently selling products on the platform, and I’m interested in participating in the “Limited Time Free” content program. As I understand, this requires submitting product details through the Free Content Submission form.
However, I’m facing an issue with the form. After filling in all the required details and clicking the submit button, it continuously shows a loading screen without any confirmation message or error. I have tried submitting the form using different internet connections and systems, but the issue has persisted for the past 2 days.
First, could you please confirm whether my form submission was successful or not?
Also, I am based in India, could this issue be region-related?
Here is the form link I used to submit my application: https://support.fab.com/s/free-content-submission?language=en_US&token=GAz1LIdhlSOoSsvpQRjjyaBSs7TP5bkjexaw
I have also attached a screenshot of the loading screen for reference.
Could you please confirm whether this is a known issue or something on my side? I would really appreciate your help in resolving this issue. Also, kindly let me know the correct process to participate in the “Limited Time Free” program.
Here is my FAB seller page: https://www.fab.com/sellers/Driven%20Games
Thank you for your support and guidance.
Best regards,
Driven Games
What type of bug are you experiencing?
Other
URL where the bug was encountered
Steps to Reproduce
- Fill in the form details.
- Click the submit button.
- The page gets stuck on the loading screen and does not show any confirmation or feedback. (Issue)
Expected Result
After submitting the form, it should display a confirmation screen. If there are any issues or missing details, it should instead show an error message with proper information.
Observed Result
When I click the submit button, the page gets stuck on the loading screen and does not display any confirmation or feedback.
Platform
Google Chrome
Operating System
Windows
