Issue : Approximately once a month per server, during late night or early morning when there is minimal or no load, an event (such as a 4101 or 4109 error, GPU error, etc.) occurs, causing the server to reboot.
-
I would like to understand how the program developed with Unreal Engine interacts with the hardware (PC) GPU. Specifically, I want to know how the GPU is allocated across different models (server, workstation, general desktop PC).
-
A reboot issue has been occurring on the streaming server configured for pixel streaming.
-
Could you provide insights into the probable causes of this rebooting issue and possible solutions?
(1) Note: This issue does not occur during periodic reboots. -
If there are specific measures or solutions to resolve this, could you please provide them?
- I recognize that the provided information may be insufficient. If additional details are required, please inform me so that I can gather and include them in my inquiries.
==========================================================
[Server Specifications and Info]
| Task | OS | CPU (48Core) | Memory | GPU | GPU | GPU | GPU CUDA | GPU | 3D Program | Pixel Streaming Version |
|---|---|---|---|---|---|---|---|---|---|---|
| Model | Allocation | Driver Version | Version | Driver | Unreal Engine Version | |||||
| Task1 | Windows 2022 | Intel(R) Xeon(R) Gold 6342 CPU @ 2.80GHz 10Core | 100GB | A40 48GB | Passthrough | 552.74 | 12.4 | 552.74_win10_win11_server2022_dch_64bit_international.exe | Unreal Engine 5.2 | Pixel Streaming 5.2 |
| Windows 2022 | Intel(R) Xeon(R) Gold 6342 CPU @ 2.80GHz 10Core | 100GB | A40 48GB | Passthrough | 552.74 | 12.4 | 552.74_win10_win11_server2022_dch_64bit_international.exe | Unreal Engine 5.2 | Pixel Streaming 5.2 | |
| Task2 | Windows 2022 | Intel(R) Xeon(R) Gold 6342 CPU @ 2.80GHz 10Core | 100GB | A40 48GB | Passthrough | 552.74 | 12.4 | 552.74_win10_win11_server2022_dch_64bit_international.exe | Unreal Engine 5.3 | Pixel Streaming 5.3 |
| Windows 2022 | Intel(R) Xeon(R) Gold 6342 CPU @ 2.80GHz 10Core | 100GB | A40 48GB | GRID | 552.74 | 12.4 | 552.74_grid_win10_win11_server2022_dch_64bit_international.exe | Unreal Engine 5.3 | Pixel Streaming 5.3 | |
| (Use 24GB) | Unreal Engine 5.3 | Pixel Streaming 5.3 | ||||||||
| Task3 | Windows 2022 | Intel(R) Xeon(R) Gold 6342 CPU @ 2.80GHz 10Core | 200GB | A40 48GB | Passthrough | 552.74 | 12.4 | 552.74_win10_win11_server2022_dch_64bit_international.exe | Unreal Engine 5.3 | Pixel Streaming 5.3 |
| Windows 2022 | Intel(R) Xeon(R) Gold 6342 CPU @ 2.80GHz 10Core | 200GB | A40 48GB | Passthrough | 552.74 | 12.4 | 552.74_win10_win11_server2022_dch_64bit_international.exe | Unreal Engine 5.3 | Pixel Streaming 5.3 | |
| Windows 2022 | Intel(R) Xeon(R) Gold 6342 CPU @ 2.80GHz 10Core | 200GB | A40 48GB | Passthrough | 552.74 | 12.4 | 552.74_win10_win11_server2022_dch_64bit_international.exe | Unreal Engine 5.3 | Pixel Streaming 5.3 | |
| Windows 2022 | Intel(R) Xeon(R) Gold 6342 CPU @ 2.80GHz 10Core | 200GB | A40 48GB | Passthrough | 552.74 | 12.4 | 552.74_win10_win11_server2022_dch_64bit_international.exe | Unreal Engine 5.3 | Pixel Streaming 5.3 | |
| Developer Desktop Environment | Windows 10 | 12th Gen Intel® Core™ i9-12900K | 64GB | NVIDIA GeForce RTX 3090 | 556.12 | 12.5 | Unreal Engine 5.2 | |||
| Unreal Engine 5.3 |
=======================================================================
[Date of Event]
| Task | Measures Taken | Failure | Failure Occurrence Date and Time | Figure No. |
|---|---|---|---|---|
| Task3 | Automatic reboot | Unexpected server reboot | 2024-10-31 1:43 | 1 |
| Task2 | Automatic reboot | Unexpected server reboot | 2024-10-20 10:28 | 2 |
| Task1 | Automatic reboot | Unexpected server reboot | 2024-10-15 22:52 | 3 |
| Task1 | Automatic reboot | Unexpected server reboot | 2024-10-10 2:21 | 4 |
| Task1 | Automatic reboot | Unexpected server reboot | 2024-09-08 1:12 | 5 |
| Task2 | Automatic reboot | Unexpected BSOD | 2024-09-03 8:30 | 6 |
| Task1 | Automatic reboot | Unexpected reboot | 2024-08-26 4:43 | 7 |
| Task2 | Automatic reboot | Unexpected reboot | 2024-08-23 3:51 | 8 |
| Task2 | Automatic reboot | Unexpected server reboot | 2024-08-14 10:00 | 9 |
| Task1 | Automatic reboot | Unexpected BSOD | 2024-08-05 23:00 | - |
| Task1 | Automatic reboot | Unexpected server reboot | 2024-07-06 21:56 | - |
| Task1 | Automatic reboot | Unexpected server reboot | 2024-06-19 6:51 | - |
| Task1 | Automatic reboot | Unexpected server reboot | 2024-05-27 2:50 | - |
| Task1 | Automatic reboot | Unexpected server reboot | 2024-05-04 15:32 | - |
| Task1 | Automatic reboot | Unexpected server reboot | 2024-04-22 1:50 | - |
| Task1 | Automatic reboot | Unexpected server reboot | 2024-03-30 9:15 | - |
-
Figure 1
-
Figure 2
r -
Figure 3
-
Figure 4
-
Figure 5
-
Figure 6
-
Figure 7
-
Figure 8
-
Figure 9
