I have created an island that I have been trying to publish over the course of the last few days and I have had 10 rejections. Every time it gives me some vague response that doesn’t help me fix my map. However, a staff member has reviewed my map and deemed that I had fixed the issue with my map and told me that it should be good for publishing now. Unfortunately, when I submitted the map, it was rejected and now it appears the project is locked. There is nothing wrong with the map and it is just the Fortnite bot falsely flagging something. Again, the map has been verbally approved by support and I have attached the image into this ticket. I need a staff member from this forum to go to my project, unlock it, and manually override the latest rejection, as it has been ruled to be sufficient. The current code for the most recent update is 1953-4434-5525.
Attached are the email from support sayin my issue has been fixed and the error message I get when trying to open my project which leads me to believe it has been locked. This is also urgent as we are behind schedule due to all the rejections for getting this game out. Please help me.
[DEP] Backend dependency returned unexpected error errors.com.epicgames.content-service.project_locked | correlationId: d195ea62-7949-4594-8158-b8a6cef2ea2d SentryEventId=1557f86163e2472dbef54a614782ca52
errors.com.epicgames.content-service.project_locked
