Island lost Discover impressions after a launch-week crash, no retest after fix and update

General Feedback & Requests
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Summary

Hi! I’m the creator of STEAL A BALL TYCOON [HALLOWEEN] (6909-9847-3744), a UEFN tycoon island.

What happened:

  • Released on Oct 3, got ~18K impressions on day one, CTR up to 16%
  • A few days later a Verse runtime error (ErrRuntime_WeakMapInvalidKey) started kicking players out of sessions, and playtime and impressions crashed
  • I fixed the crash and shipped a big update (v10, Oct 16): new stealing mechanic, base locks, mega machines, treasure hunt, Halloween event, performance fixes

Stats (last 30 days):

  • 30.9K impressions, 746 clicks, 2.42% avg CTR (6% on Oct 14)
  • Day 1 retention: 19%, Day 7: 2.85%
  • Avg session: ~10 min now, 20-25 min before the crash

Since the fix and the update the island gets almost no Discover impressions and sits at 0-3 players.

I’m not asking for manual promotion. I’d just like to know:

  1. Will the island be re-tested now that the crash is fixed, or is the bad first week still weighing on it?
  2. Is there anything technical blocking it from Discover / New & Updated surfaces?
  3. Which metrics should I focus on to recover?

Thanks for any help!

What type of bug are you experiencing?

Documentation