We have a game which runs fine in the US. We test it with Win10-64. However, when a customer with a Chinese version of Win7-64 runs it, it crashes on start up.
Is there anything special that needs to be done to package for distribution in China? “Include prerequisite” is checked in project settings but I notice the include directory is titled “en-us”. Is there perhaps another directory for China?
Example-> C:\Program Files (x86)\Epic Games\4.10\Engine\Extras\Redist\en-us
We will also try packaging under 4.11.