IS-IN-FC02 cannot install UE 5.2 on mac

Development Programming & Scripting C++
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1

Hi,

I am experiencing a persistent installation error IS-IN-FC02 while trying to install UE 5.2 or 5.7on my Mac.

I have already tried the following troubleshooting steps, but the issue remains:

  1. Granted Full Disk Access to the Epic Games Launcher in System Settings.

  2. Verified that the installation folder (/Users/Shared/Epic Games) has Read & Writepermissions.

  3. Cleared the webcache folder in ~/Library/Caches/com.epicgames.EpicGamesLauncher.

  4. Restarted the launcher and my Mac multiple times.

Despite these efforts, the installation still fails with the same error code.

System Information:

  • Mac Model: MacBook Air M2

  • macOS Version: macOS Ventura 13.7.8( I also tried

  • Storage: Internal SSD

Could you please investigate this issue and let me know if there are any other steps I should take?

Thank you.

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IS-FC02 or IS-RE-FC02: Failed to create file - Epic Games Store Support