I am using saved information, that is still up to date (so it is not an incorrect cvc entry or anything like that) and I have been blocked from make, what would be a substantial purchase.
And apparently there is nothing that that be done about it. Ridiculous!!
Hey @Hajime_Saito! Welcome to the Forums!
You should definitely send in a ticket to Unreal Marketplace Support! They will be able to help you solve your issue.
Additionally, you mentioned a “substantial purchase”. I believe at the moment there is a limit on purchases at 2000 a day (hard limit), so you would need to break up any purchases that would equal that amount over several days as this could be your issue.
I hope the above is the answer you are looking for!
Hey, thanks for the reply.
Good to know.
It would explain why when I broke it up twice, it went through and then wouldn’t after.
Oh well.