IPP Error: iTunes Not Found

Development Platform & Builds Mobile
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1

here is the log:
LogTemp:Display: Running Mono…
LogTemp:Display: Setting up Mono
LogTemp:Display: /Users/Shared/UnrealEngine/4.14/Engine /Users/Shared/UnrealEngine/4.14
LogTemp:Display: Executing iPhonePackager Validate Engine -project /Volumes/UE4 Source/UE4 Projects/MyProject/MyProject.uproject -bundlename com.YourCompany.MyProject
LogTemp:Display: CWD: /Users/Shared/UnrealEngine/4.14/Engine/Binaries/DotNET/IOS
LogTemp:Display: Initial Dir: /Users/Shared/UnrealEngine/4.14/Engine
LogTemp:Display: Env CWD: /Users/Shared/UnrealEngine/4.14/Engine/Binaries/DotNET/IOS
LogTemp:Display: BranchPath = bogon///Users/Shared/UnrealEngine/4.14/Engine/Binaries/DotNET/IOS/…/… — GameBranchPath = bogon///Users/Shared/UnrealEngine/4.14/Engine/Binaries/DotNET/IOS/…/…
LogTemp:Display: IPP ERROR: iTunes Not Found!!
LogTemp:Display: Running Mono…Setting up Mono/Users/Shared/UnrealEngine/4.14/Engine /Users/Shared/UnrealEngine/4.14Executing iPhonePackager Validate Engine -project /Volumes/UE4 Source/UE4 Projects/MyProject/MyProject.uproject -bundlename com.YourCompany.MyProjectCWD: /Users/Shared/UnrealEngine/4.14/Engine/Binaries/DotNET/IOSInitial Dir: /Users/Shared/Unre
alEngine/4.14/EngineEnv CWD: /Users/Shared/UnrealEngine/4.14/Engine/Binaries/DotNET/IOSBranchPath = bogon///Users/Shared/UnrealEngine/4.14/Engine/Binaries/DotNET/IOS/…/… — GameBranchPath = bogon///Users/Shared/UnrealEngine/4.14/Engine/Binaries/DotNET/IOS/…/…IPP ERROR: iTunes Not Found!!
PackagingResults:Error: Error Software Development Kit (SDK) not found. Please install the SDK for the iOS target platform!

Im sure i installed the itunes on my mac.
OSX Version:10.12.2
itunes Version:12.5.4.42

2

Evehal,

Please verify that you have iOS set ticked as a Target Platform under Options from the Epic Games Launcher.

104368-options.png

118698-targetplatforms.png

Once you’ve done that, I would uninstall and reinstall the newest version of iTunes and then restart the computer.

Let me know what happens once you’ve done this, thank you!

3

thank you for reply

IOS target platform are installed

and iTunes version is the newest.

i uninstall itunes ( sudo rm -rf /applicatons/itunes.app ),and reinstall itunes ,still does not work

4

Can you upload the newest log as a .txt file? Also include whether or not the same issue is happening on a blank template project, if it’s working on 4.13 or 4.14 and if you’re using a source version of the engine or the binary version from the Epic Games launcher.

Thank you!

5

i dont know how to find the newest log in mac

i use binary version from the Epic Games Launcher,

i tried both 4.13 and 4.14 with a blank template,still not work

6

That is ok. All you need to do is open up the editor and try to package. Once your package fails, go to: Window > Developer Options > Output log (bare with me, I am on a Windows machine at the moment due to an ice storm and I can’t remember if it’s called Window in the Mac version or not.)

Once the Output log opens, right click and ‘select all’ and save it to Notepad++ or Notepad, whatever word processing software you have and save it as a .txt file and upload it.

If you can’t find the output logs that way, go into your project folder > saved > logs and you’ll be able to locate the newest logs in your project folder and be able to upload those here.

7

I reinstall the OSX 10.12.2,and refuse update itunes to the newest, then UE4 works fine now.

if u work on a hackintosh Mac,dont update the itunes

thank you for your patience

8

You’re welcome. Let us know if you run into any further troubles. :slight_smile: