Hello,
I buied 2 assets in unreal engine Market place related to planets and ninja mocap, assets are in unreal engine, it’s ok, but invoices are not arrived.
Can you provide please?
I have buied them 2 days ago if i remember good
Cheers…
Rino
Are the emails in your spam folder?
Sorry, I’m not Epic. Try:
https://www.unrealengine.com/en-US/marketplace-faq?active=billing
Hi,
Nothing, i don’t know why…for perfection i maintain all invoices…can you resend them? i have increase the mail from 1GB to 5GB for security, it should arrive in any conditions.
Rino