Hello,
I just bought a Promo version of your product and cant seem to make it work during the calculate “model phase”
The log says :
Processing failed: Invalid function call
[0x2012\0x2010\0x2000\0x4999\0x5051]
Reconstruction in Normal Detail failed after 0.246 seconds
Can you help me here its pretty urgent too ! Thanks
Hi Henri
Did you get the error immediately after running meshing ?
Yes immediatly.
Hi Henri
Check if you have the proper license = hasn’t it expired ?
I have one trial licence and one promo licence on your website. I have reainstall the software after buying the promo version but maybe it is only linking with my expired demo licence ? How can i delete my demo licence ? And how can i activate my promo licence ?
The only i can do is click renew licence and it says “succefull”. Thanks
Hi Henri
try to uninstall RC and restart the PC, then install the PROMO version. In some cases it can cause issues ( some windows updates combination causes problems ) and not only for RC installation.
Perfect ! That Solved it. Thanks a lot.
I have the “invalid function call” error at “high detail reconstruction” just right after start.
I use promo license and did reinstall after uninstallRC- rebootPC.
My license will be active for nearly for three months.
I even tried to make reconstruction bounding box smaller in order to check maybe I have small RAM (24gb) amount,
but it looks like it’s not this issue.
any other method to try?
Hi Fedor
so when you set a smaller region for reconstruction, it was working…
Can you see all cameras in the scene ? ( haven’t you changed image paths ??)
No, smaller region did not help.
Yes, I can see all cameras in scene.
I did not change any paths, and all images are at their right place.
So, It’s hepens at any project I try.
Could it be videocard issue ?
I have Geforce 670 gtx
Hi Fedor
run it again until you get the warning, then let RC running and do NOT close it !
then look at the C: drive for RealityCapture.log file and send it to milos.lukac@capturingreality.com