Intro Video Won't Play when testing on Android

Hi people,

Can you pls help with this one:

The intro video (basically like a cut scene) won’t play when testing my game on android. It works perfectly in editor but when tested on my phone nothing happens.

Im using Unreal 4.26 and the way I’ve structured intro is when you click start button in main menu, it leads to a new level where the video is added to viewport as a widget.

Please see below the blueprints:

  1. That’s supposed to go from main menu to intro level

  1. And that’s supposed to go from intro level to Level 1 which is where the game starts. Now in editor it works just fine but when clicking START button in main menu on android nothing happens. Just the button sound

So if anyone is kind enough to answer that, it would be awesome :slight_smile:

And the below would be output log error in relation to the above issue:

LogPlayLevel: 02-20 16:08:55.416 28253 28457 D UE4 : [2021.02.20-16.08.55:416][793]LogPackageName: SearchForPackageOnDisk took 0.223s, but failed to resolve Level_Intro.umap.
LogPlayLevel: 02-20 16:08:55.556 28253 28457 D UE4 : [2021.02.20-16.08.55:556][793]LogPackageName: SearchForPackageOnDisk took 0.139s, but failed to resolve Level_Intro.umap.
LogAssetEditorSubsystem: Opening Asset editor for World /Game/Levels/Level_Intro.Level_Intro
Cmd: MAP LOAD FILE="…/…/…/…/…/…/Users/Name/Desktop/Runner/Name/Content/Levels/Level_Intro.umap" TEMPLATE=0 SHOWPROGRESS=1 FEATURELEVEL=3
LoadErrors: New page: Loading map: Level_Intro.umap
LogAudio: Display: Audio Device (ID: 1) registered with world ‘Level_Intro’.
LogAIModule: Creating AISystem for world Level_Intro
LogFileHelpers: Loading map ‘Level_Intro’ took 0.211
LogAssetEditorSubsystem: Opening Asset editor for LevelScriptBlueprint /Game/Levels/Level_Intro.Level_Intro:PersistentLevel.Level_Intro
LogSavePackage: Moving ‘…/…/…/…/…/…/Users/Name/Desktop/Runner/Name/Saved/Level_Intro_Auto2C27B37E946549B54E146FF91676168AB.tmp’ to ‘…/…/…/…/…/…/Users/Name/Desktop/Runner/Name/Saved/Autosaves/Game/Levels/Level_Intro_Auto2.umap’
LogFileHelpers: Editor autosave (incl. external actors) for ‘/Game/Levels/Level_Intro’ took 0.047
LogSlate: Window ‘Level_Intro’ being destroyed
LogSlate: Window ‘Level_Intro’ being destroyed