Internet Connection not found. Please verify your internet connection and retry. :403

I am getting this error when I try to use the Populate Urban feature in TM2023 and TM2024.
I am also not able to use the location map to find the site of my model.

Can Someone help me please!!

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February 2025 and this is STILL broken. GLAD I didnt buy this software. NOT a chance I would pay for a BROKEN software… UNREAL