Uninstalling the Epic Online Service did not solve the issue for me. Copying the cached assets to the project did not work, because no assets were downloaded (my default folder is C:\ProgramData\Epic\EpicGamesLauncher\VaultCache).
I’m also only using the launcher.
Uninstall Epic Online Services. Everything works afterward.
You may want to make sure you are running it with Admin Priv. I did not have to restart after disabling the Online Service but you want to try that then run as admin? I pray the issue is resolved quickly for you and everyone else.
Noticing that I get this issue only when I am trying to install assets that were from a different epic account than I am currently signed in with. Just fyi
THIS worked, such an easy fix !
Seems like when installing (sometimes) when you choose your own directory, for some reason, the “Vault Cache” is not created. Weird
You saved my life ! Thanks man !!!
EMP-16951 changed to ‘Need More Info’. We’re missing information that would help us determine the source of the issue.
The issue is mostly seen on the cases where users have multiple accounts.
In my case ;
I use one account for my personal projects but also I am a dev in a studio and i use that account for adding assets to their projects.
So when i jumped in to the company account and try to download any asset which company got .
1- go the launcer and in the library find your assets to download.
2- “add to project” option.
3- Launcher will change to “init” mode and stuck there.
Note: I can download anything in my personal account library . So something in background might try to match the account name or something and it can stcuk while that verifing process. But its not good there is no log or feedback what is going on.
Can confirm that uninstalling Epic Online Services worked for me. I’d been having this issue with all content for months. Uninstalled, rebooted Epic, ignored the warning and all works fine.