Installation files

Development Getting Started & Setup
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1

Hello Support team.

I have maybe unusual request/question. My company bought three licences of TM, and I'm excited to start using TM, but I have a "small" issue. To install TM on my laptop/desktops, software needs to be approved by our IT department. They need to create a "package" of TM so it can be used inside our IT infrasturte and will not raise a security issue.

Can I get installation files? I had to get them because you guys are using Epic games launcher. I know it is easy to use, but our IT needs to check the files first.

Can someone contact me, please? we are 2nd month from the day we bought the software and not even one day we use TM.

2

Hello ,

Thank you for posting in the community and we would be happy to help with this matter. Would you be able to use the [ contact us ] button from the home page or follow this link and fill out a licensing form so we can best follow-up regarding this and help you getting this figured out: https://twinmotionhelp.epicgames.com/s/case-community-page

Kind regards,

Vincent B.

3

hi Vincent

I did. Open case. no 00405929. Please check