Install fail 4.8.2

Hello,
I am just trying to update to 4.8.2 and it gets to the cleaning up stage and then after awhile it times out with an error message “Install Failed. The installer failed to initialize.” The engine then says ‘Resume’ and the whole process starts over again with the same result. I have removed the engine and re-installed from scratch… still fails… any ideas.

Is there a way to turn off the updates? I really was happy with an earlier version but the engine wants to updates automatically…
Thanks,
Doug Michael

Hi dmichael,

First off, try the steps in this section of the troubleshooting guide.

If you are still not able to download the engine, try uninstall and reinstalling the Launcher itself.

Also, I see here that Chris and Adam posted answers here that concern turning off updates.

Hi dmichael,

We haven’t heard back from you in a few days, so we are marking this post as Resolved for tracking purposes. If you’re still experiencing this issue, please try the suggestion that I mentioned above. Then post back here with the requested info.

Cheers,

TJ