Firstly, I would like to inquire whether sharing 3D models from Reality Capture to Sketchfab automatically upgrades the user’s Sketchfab account to a Pro version. I recently shared some models and noticed that my Sketchfab account was upgraded to Pro without my intention to subscribe to a paid plan. I would appreciate any information you can provide on this matter.
Secondly, I have been experiencing login issues when attempting to share my models from Reality Capture to Sketchfab. Until recently, I was able to share my models without any problems. However, starting today, when I initiate the sharing process from Reality Capture, I am repeatedly prompted with an account authorization webpage. Even after clicking “Accept,” the Reality Capture software does not proceed to the next step. Instead, it reopens the authorization webpage, and this loop continues indefinitely, preventing me from uploading my models.
You are correct. You got the Pro automatically after uploading a model from RealityCapture.
Go to the Sketchfab site. If you are not signed in, sign in. If you are signed in, sign out, remove any Epic Games and Sketchfab cookies, and then sign in again
Please follow these instructions to make sure you can communicate with Epic’s servers.
Thank you for your response to my previous inquiry. I appreciate the confirmation that uploading a model from RealityCapture automatically upgrades the user’s Sketchfab account to Pro. However, I have a couple of follow-up questions and an ongoing issue.
Firstly, could you please clarify the duration of this Pro account upgrade? Is it only valid for the first month after uploading a model from RealityCapture, or does it remain in effect indefinitely?
Secondly, I have followed your instructions to resolve the login issue I was experiencing when attempting to share models from RealityCapture to Sketchfab. I signed out of my Sketchfab account, cleared all Epic Games and Sketchfab cookies, and then signed back in. Unfortunately, the issue persists.
After receiving the message “Success. You may close this window now and continue in the RealityCapture app,” RealityCapture does not automatically proceed to the next step as expected. Instead, it continues to open new “Authorization request” webpage windows in a loop, preventing me from completing the sharing process.
I would greatly appreciate your further assistance in resolving this login issue, as it is currently hindering my ability to share models from RealityCapture to Sketchfab.
I am currently running RealityCapture on three different computers simultaneously, all logged in with the same Sketchfab account, as I need to generate a large number of models. The first computer that I used to access the Sketchfab account was able to successfully share a test model to Sketchfab.
However, on the other two computers, after clearing all cookies and attempting to share models, I am now encountering a new error message: “Upload Model Error: Authorization failed!”
I suspect that this issue might be related to using the same account on multiple devices simultaneously. Could you please advise me on the best course of action to resolve this problem and successfully share models from all three computers?
