Guys, first of all, I do not want to sound rude (english is not my mother language) but I feel a bit disappointed and tired with UE4 Answershub, I will try to expose what are my feelings in a plain way with no intentions to offend anyone:
I work in my spare time in a project with my girlfriend. When I find an issue which I think is relevant to you guys I post it and try to collaborate while keeping a positive atitude. However I feel I’m being ignored a lot of times. This could be due to low on resources or whatever reason on your part, but I would appreciate someone telling me: guy, we have not had time to look at your issue because put whatever is the real reason here.
I will post the **three last answers ** I got from from answershubs here and you guys will see by yourself:
Here I post an issue which happens in android. After some days, I’m asked to install a different engine version and I do not have the time for doing so (as I said, I work with unreal engine in my spare time). In any case, with all respects, I do not think installing 4.6.1 and porting all my work there is worth the time because the issue is non related to anything the hotfix (i’m using 4.6.0). After some days you decided to close it. And it’s a pity because i’m sure this issue will happens again, well actually another user has reported it and I guess you guys will look at this. Its non a show-stopper for me, I found a workaround for my use case, but I think it is something to look with care and fix.
This I have answered by myself. I understand I should have checked 4.6.1 patch notes to see if my issue has been already fixed. What I do not understand is why I have had to figure it by myself finally. I have reproduced my issue in several android devices and stated clearly I was using 4.6.0. Finally I spotted this is fixed in 4.6.1 (haven’t tested it but I have seen this in release notes).
The last thing I was asked for is to give a DXDiag !??!?!? between other stuff that I really do not understand. Why a DXDiag If I report this is happening in an Android device? makes no sense.
On this one I feel really bad. First question was asked almost a month ago. I have been talking with different guys there (I understand, vacation period). The final answer is really disappointing. They close telling me this is an issue with my device! however this issue is not be proven to be with my device only! For my little game I managed to have 10 alpha testers and many of them can see the z-fighting (the others too, but they do not even know what is z-fighting).
I think I have been collaborative enough and do not deserve this kind of answer after the long while time. I would really prefer a: “Sorry guy, we do not have people to work on Paper2D issues or android is not our priority”.
Things happening to me will happen to a lot of people in the near future, I’m sure.
I’m working in android and paper2d. Two subjects which I consider guys you should put more attention, but more important is being transparent and clear.
The current state of answershubs makes me feel is a waste of time posting there: If I’m posting is for helping to spot bugs and issues, I can not wait to these being fixed and I have to find a workaround, which is fine: I do not expect to post something there and wait to be fixed but what I expect is that something posted there will be fixed at some point in the future.
I’m sorry for the ranting guys, but I really feel this must be improved ASAP.