Importing from max to ue4

hello guys. im trying to import fbx file from the 3ds max to unreal engine but it does work. it gives me this error

Failed to import ‘…/…/…/…/…/…/Users/moazhefny/Desktop/VRFOLDER/try.FBX’. Failed to create asset ‘/Game/try’.
Please see Output Log for details.

if someone knows how to solve this issue plz help