Im using Twinmotion 2022.2.3, I'm tryng to open a project where i was using the path racer but i cant' open, it send me a report error. I hava an NVIDIA GeForce GTX 1660 Ti. How can i solve this e...

anonymous_user_756deb70 · April 30, 2024, 5:54am

Im using Twinmotion 2022.2.3, I'm tryng to open a project where i was using the path racer but i cant' open, it send me a report error. I hava an NVIDIA GeForce GTX 1660 Ti. How can i solve this erros? Many thanks

LoginId:b6ec47c940208d7dad810b9ed40c90f6

EpicAccountId:c30b7970ee364c2d97fde24fcc9eb236

Unhandled Exception: EXCEPTION_ACCESS_VIOLATION writing address 0x0000000000000000

nvwgf2umx

D3D12Core

Twinmotion_Win64_Shipping

kernel32

ntdll

RaghibK · April 30, 2024, 6:56am

Hello ,

Unfortunately, the crash report here isn't very descriptive, but it is pointing to a graphics card crash. Usually, this is caused by outdated drivers. I recommend trying to update your drivers and seeing if that resolves the crash.

If not, it might also be that Path Tracer might just be exceeding your graphics card's capabilities for that specific Twinmotion scene, and the only option would be to upgrade your GPU, or simplify your scene.

Best,

Raghib