I'm using Archicad24 and tried to install 'datasmith exporter. I've downloaded the latest ver. 4.27.2.0 and while in A/C24 going to Windows/palettes/datasmith I do not see the datasmith palette. ...

I’m using Archicad24 and tried to install 'datasmith exporter. I’ve downloaded the latest ver. 4.27.2.0 and while in A/C24 going to Windows/palettes/datasmith I do not see the datasmith palette. Help!

Hello ,

Thank you for posting in the community your question. This can happen sometimes depending on the work environment you are using. Do you have 2 monitors, if so maybe it's on the second display?

If not you can try saving your current work environment then applying the default one and trying to turning on the palette. Hope this helps and let me know if you have any follow-up questions.

Kind regards,

Vincent B.

Vincent,
Thank you for looking into it for me, but still cannot pull up the datasmith palette.
Do you have any other approaches?
Best Regards,
Bob