I'm trying to import a .png and it won't work

anonymous_user_63023366 · August 26, 2016, 7:22pm

I got this message
Failed to import ‘…/…/…/…/…/…/Users/User/Documents/Unreal Projects/demo/SOURCE/megaman.png’. Failed to create asset ‘/Game/demo/NewFolder/character/megaman’

I have no idea what I’m doing wrong…

anonymous_user_48f2118e · August 26, 2016, 7:38pm

Did you create the PNG file?

If you use photoshop, make sure to export it as PNG-24 in the save-for-web dialog (at least that’s what I have done to make sure mine always work).

Also, if you happen to be using Photoshop, Unreal can read the .psd format, so you can import your photoshop file directly if you want.

anonymous_user_63023366 · August 26, 2016, 7:57pm

No, I just saved it from the web

anonymous_user_48f2118e · August 26, 2016, 8:07pm

You may need to open it and re-save it as PNG24.

anonymous_user_63023366 · August 26, 2016, 8:38pm

why wouldn’t png work? its a supported data type, and how would I even change it?

anonymous_user_5b7e3d6d · July 9, 2019, 9:25pm

same exact problem except its a jpeg (I could switch to png if I need to tho) I am also using photoshop