I bought the MobileAquiaGUI from Unreal Marketplace, when I open the project I saw only 15% of the original content from the original pack that was written.
I would really appreciate if somebody bought that pack and share this false content in marketplace!
This was actually reported as a bug by me, but it was a fault on my end (and maybe a lack of proper notification on UE4’s end). I had the Paper2D plugin disabled when I imported a package that contained sprites, and UE4 didn’t know what to do with those files without the plugin enabled so it just didn’t show them in the editor.
@HollyOPK - make sure you have the Paper2D plugin enabled in your engine.
Hi everyone! Apologies for the inconvenience here. This appears to be a problem on Epic’s side and has nothing to do with the individual creators’ content. Please bear with us while we look into what could be causing these issues. We’re deploying some changes on the backend to support the upcoming seller portal and new publishing pipeline, and it looks like something in the middle of all that is causing some problems.
The best way you could help us is to email us at firstname.lastname@example.org specifying what you downloaded, what platform you’re using, and the exact error. We’re mobilizing fast on this to get everything working ASAP, and we appreciate your patience.
Okay, all these issues appear to have been fixed now! We apologize for the inconvenience and know how to prevent these issues moving forward. If anyone else has any issues, please let us know at email@example.com. Thanks!
Might be a good idea to make a separate thread with a more appropriate title for this issue if it may in fact be more widespread. That way people won’t be caught off guard if this happens to someone else. Hope it gets resolved soon!