Iclone UE4 character distortion problem

Hi all,
I need your help please.
I’m using iclone live link to import this character -made with cc3- into unreal engine. it looks normal in A pose, but once I activate the livelink it gets distorted.
I’ve tried some existing avatars with the same process, they worked nicely. the problem only persists with avatars I made by my self in cc3